Chetna has over 25 years of experience in working with healthcare clients and design teams to create efficient and flexible built environments. She advocates that compelling design and strategic planning enhances the quality of patient and staff outcomes in healthcare facilities. She integrates expertise and innovation while actively seeking opportunities to incorporate design thinking best practices, sustainable design solutions, subject matter expertise and resources strategically and efficiently for clients, users and communities. She has envisioned, advised and led large-scale healthcare projects across Asia and Europe within both the public and private sectors. Her current role at B+H is integral to our growth and expansion throughout Southeast and South Asia within our healthcare sector.

Chetna mentors and trains high-performance design teams that are responsible for the overall delivery of design and planning for medium- to large-scale healthcare projects. Her strong organization, collaboration and communication skills equip her to effectively lead client and consultant teams throughout the planning, design and construction processes.

Sustainable healthcare facility design needs to be evidence-based and rooted in a human-centred design approach.

Her passion for healthcare design and planning has led her into initiating design research projects in Singapore Hospitals. Chetna’s design research project: “EDesignX – Influence of design of built-environment on patient and staff experiences in the emergency department of a hospital”, was the winner of the European Healthcare Design Awards 2020. This study led her to establish a tool and methodology to evaluate user experiences for large healthcare facility designs.